Useful information
Practical materials on household appliance examination: questions, preparing the object, documents and work procedure.
Question bank
Sample questions on appliance condition, fault causes, repairs and the soundness of an earlier examination.
Open →How we work
From the initial enquiry and agreement on questions to inspection, examination and delivery of the written result.
Open →Materials for examination
What to prepare for preliminary assessment and examination, how to preserve the appliance and submit documents.
Open →Objects of examination
Household appliances, their assemblies, and documents and materials concerning faults, repairs and external effects.
Open →Documents for court
What to provide to the specialist and how to distinguish an out-of-court examination, a review of an existing report and a court-appointed examination.
Open →Frequently asked questions
Answers about appliance inspection, site visits, repair, materials, payment and use of examination results.
Open →Describe the situation and attach documents
Send photos of the appliance, the diagnostic report, repair work order, receipt, warranty certificate and a brief description of the dispute. A preliminary review helps determine the examination format and indicative cost.
- a reply by telephone or email;
- consultation based on documents;
- site visits in Moscow and the Moscow Region by agreement.